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Addiction Rehab Centers Privacy Policy


Addiction Rehab Centers is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.

Addiction Rehab Centers collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of Addiction Rehab Centers, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Addiction Rehab Centers to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which is described below.

Information relating to your treatment at Addiction Rehab Centers is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Addiction Rehab Centers may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure, and the timeframe of the consent. You may revoke consent to disclose information relating to drugs and alcohol verbally or in writing at any time.

Addiction Rehab Centers may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of medical or other emergencies. Addiction Rehab Centers will not disclose your treatment information for these purposes without your consent.

Addiction Rehab Centers may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Addiction Rehab Centers is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. Addiction Rehab Centers is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Addiction Rehab Centers also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. Addiction Rehab Centers may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against Addiction Rehab Centers personnel. Addiction Rehab Centers also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specifically required findings. Addiction Rehab Centers may contact you to share information about Addiction Rehab Centers treatment services or to send you reminder notices of future appointments for your treatment.

Your Health Information Rights

In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:

  • You have the right to a paper copy of this written notice of Addiction Rehab Centers privacy practices. 2. You have a right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. Addiction Rehab Centers requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
  • You have a right to request that Addiction Rehab Centers amend health information that is incorrect or incomplete. If Addiction Rehab Centers determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.
  • You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Addiction Rehab Centers is not obligated to comply with such requests.
  • You may request that we provide you with a written accounting of all disclosures made by us during a specific time period (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment, or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care. You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.
  • Changes to this Notice of Privacy Practices
    Addiction Rehab Centers reserves the right to amend this Notice of Privacy Practices at any time in the future and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until an amendment is made, Addiction Rehab Centers is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices

Mobile Messaging Terms of Service

Addiction Rehab Centers is committed to protecting your privacy and providing transparency about our use of your information in all aspects of our services, including our mobile messaging campaigns. This section outlines the Terms of Service for our mobile messaging (SMS) services, complementing our broader Privacy Policy and ensuring compliance with carrier requirements, industry standards, and applicable law.

Program Overview

Program Name: Addiction Rehab Centers

Description: As part of our services, users can opt into receiving SMS messages, these messages aim to support your journey towards recovery and wellness, and help us to better communicate.

Opting Out

You can opt out of the SMS service at any time by texting “STOP” to the short code provided in our messages. Upon receipt of your “STOP” request, we will send you a confirmation message that you will no longer receive SMS messages from us. Should you choose to opt back into our messaging service, you can do so by following the original subscription process.

Assistance and Customer Support

For any issues or questions about our messaging program, text “HELP” for more information, or contact our support directly at 866 261 3805 . We’re here to assist you with any concerns regarding our SMS services.

Carrier Liability

Please note that mobile carriers are not responsible for delayed or undelivered messages.
Message and Data Rates
Message and data rates may apply for any messages sent to you from us and vice versa. The frequency of messages will vary. For any questions regarding your text or data plan, please contact your wireless provider.

Privacy and Security

We take your privacy seriously. For more detailed information on how we handle your personal information, including information collected through our SMS services, please refer to our Privacy Policy above.

Additional Requirements

Our mobile messaging services are designed to comply with all relevant laws and regulations, including those specific to sweepstakes or contests, if applicable. For more information on our compliance with industry standards, please review the CTIA’s Short Code Monitoring Handbook.

Legal Compliance and Consultation

We advise consulting with legal counsel to ensure compliance with all applicable laws and regulations specific to your situation. This is crucial for maintaining the integrity and legality of our messaging campaigns.

Effective March 12, 2024

III. Complaints Regarding Privacy Practices

Complaints about this Notice of Privacy Practices, mobile messaging services or how Addiction Rehab Centers handles your health information should be directed to:

Executive Director

866 261 3805
Addiction Rehab Centers
7322 Noel Road Indianapolis, IN 46278​

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